Data Deletion

Last updated: October 5, 2026

This page explains how to have your data deleted by Smart Growth Services, whether it came from a form on this website, from Owner’s Desk, the business software suite from Smart Growth Services at https://crm.smartgrowth.live/, including Job Desk, the customer and job app within it, or from a Google, Facebook, Instagram or TikTok account connected to Job Desk. It is the same text as the Data Deletion Requests section of our Privacy Policy.

You can ask us to delete information we hold about you at any time. This section covers the four kinds of data we hold, and how to have each one removed. If you are not sure which applies to you, email us using the address at the end of this section and we will work it out with you.

1. Information you submitted through a form on this website

  1. Email us from the address you used on the form, with the subject “Delete my form submission”.
  2. Tell us roughly when you submitted the form and which page it was on, if you remember.
  3. We delete the submission and any copy we kept in our records, and reply to confirm when it is done.

2. A Google, Facebook, Instagram or TikTok account connected to Job Desk

Disconnecting removes the access token we hold for the account and the link between that account and your business’s Job Desk workspace. You can do it from either side.

  1. Sign in to Job Desk at https://crm.smartgrowth.live/ and open Settings.
  2. For a Google account, open Business Accounts. For a Facebook Page, Instagram or TikTok account, open Social Media.
  3. Find the connected account and press Disconnect. The stored tokens for that account are deleted right away, and we stop acting on it.

If you cannot sign in to Job Desk, remove the app from the platform instead:

  • Google: https://myaccount.google.com/permissions, select Job Desk, then Remove access.
  • Facebook: Settings, Business Integrations, select Job Desk, then Remove.
  • Instagram: Settings, Apps and websites, select Job Desk, then Remove.
  • TikTok: Settings, Security, Manage app permissions, select Job Desk, then Remove.

When you remove Job Desk from Facebook or Instagram, Meta notifies us automatically. We delete the stored access for that account and return a confirmation code, which Facebook shows you together with a link to a status page at crm.smartgrowth.live/data-deletion/ followed by your code. Keep the code; it is the only way to look the request up.

Disconnecting does not delete the records your business created while the account was connected: the posts you published through Job Desk, the bookings we added to your Google Calendar, and the events on your Google Calendar itself. Those stay as your business’s records until you delete them in Job Desk, delete them on the platform, or ask us to delete your whole account (see below).

3. A business’s whole Owner’s Desk account

  1. Email us from the owner’s address on the account, with the subject “Account deletion request”.
  2. We confirm the request with an owner of the account before acting, because this destroys the business’s own operating records (staff logins, customer records, message history, bookings, published posts and every connected account) and cannot be undone.
  3. Once confirmed, we delete the account and reply to confirm when it is done.

4. You are a customer of a business that uses Owner’s Desk

If a business you hired keeps your name, phone number, address or message history in Owner’s Desk, those are that business’s records and the business controls them. Contact the business directly to have your information corrected or removed. If the business needs help doing it, they can reach us and we will act on their instruction. You may also write to us directly and we will pass the request to the business and follow up.

For any of the above, or if you are not sure which applies, email Support@smartgrowth.services. We reply to confirm every deletion request when it has been completed.